In my previous article, I mentioned several tight spots that a professional freelancer is sure to find himself at one point of his career or another.
These tight spots can aptly be called "sticky situations." If you don't know how to handle them adeptly, it could cost you your freelancing business.
When you do encounter one, don't fret and hit the Panic button, for there are solutions for these tension-producing incidents.
Take a look at the following:
Sticky Situation #1: Missing a Deadline
The danger: You might be seen as unreliable, or worse, inconsiderate because you didn't care enough to see the project through until the end, and this may put a dent in your reputation.
Your way out: Own up to your mistake by maintaining professionalism and ask your client for an extension.
- Politely negotiate with your client and ask for an extension, but make it no more than one week. Rearrange your schedule and set aside large blocks of time in that extra period. You can devote an hour after breakfast and another hour before preparing lunch to finish the project.
- Be willing to offer a "buffer" for falling short of your client's expectations. For example, when it's time for you to bill your client, you can deduct a certain percentage from his remaining balance (three to five percent is adequate).
- As soon as your client has paid your fee in full, write a message of appreciation and send it through email.
Stay tuned for my next few articles as I cite other possible "sticky situations" you may encounter in your career as a freelancer.